How can I pay for my order with credit\debit card?

You can use any of the payment types listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.

Please see below the payment methods we accept:

Please note that menweary.com does not collect your credit/debit card number or personal information when you make a payment. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone, or the bank issuer requires additional interaction, either through fingerprint, two-factor authentication, or similar methods based on authentication factors. For more questions regarding the authentication, please consult your card-issuing bank for information.

My payment was declined when using with credit\debit card, what should I do?

1. Place your order again

If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.

2. Make the relevant checks

To help ensure your order is not declined when placing a new order we suggest checking the following:

Check the card details on your to make sure the information is correct, e.g. the expiry date .

Make sure you enter the security code correctly - that's the three digit number on the back of your card.

Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.

If you've checked all of the above, try paying with another card or another payment method.

3. Next steps

If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.

Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.

Pay with PayPal

PayPal is an easy way to integrate today’s most popular payment methods. And PayPal makes it simple to add new payment methods whenever they become available.

Firstly, you can set up a Paypal account on the PayPal website. It only takes minutes to open a PayPal account and it’s free. And then when pay with Paypal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

Also You may still check out even without a PayPal account. To do so, please click on”Pay with Debit/Credit Card” and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Why pay with PayPal?
It's safer: shop at thousands of websites without sharing your financial details.
It's faster: with no need to type in your card details, you can check out in a few clicks.
It's easier: all you need is an email address and password to pay online.

STANDARD SHIPPING

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

DO YOU SHIP INTERNATIONALLY?

Yes, we do offer worldwide shipping! (Excluding India,  Mexico, Dominica, Reunion, Iraq, Mozambique, French Guiana, French Polynesia, Panama, Maldives, Ecuador, Guadeloupe, Martinique, Palau, Turks and Caicos Islands, Seychelles, Mauritius, Trinidad and Tobago, Zambia, Cote d'Ivoire, they are not included in the scope of delivery.)

IMPORT TAXES AND DUTIES:

Some countries/regions have already charged 10% tax at checkout, and the courier company will no longer charge customers.  (Such as the UK, and EU 27 countries: Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, France, Croatia, Czech Republic, Sweden and Estonia) Except for the above countries, if others need to pay import taxes, customs duties and related customs fees for imports. These fees (if applicable) are determined and collected by the customs of the destination country. For more detailed information on charges, please contact your local customs directly.

UNITED STATE AND OTHER COUNTRIES SHIPPING COST

Order over $69---Free shipping
Order $0-$68.99---Shipping fee $9.99
(It is applicable only to orders with total value after discount)

HOW LONG DOES SHIPPING NORMALLY TAKE?

1.NORMAL PRODUCTS
Receiving Time=Processing Time+Shipping Time

• Processing Time: 5-9 Business Days
• Shipping Time: 7-15 Business Days

2.PRE-ORDER
Delivery Time= Test time+ Stocking time+Shipping time

• Test Time(products sale test online): 3-5 Days
• Stocking Time: 10-12 Days
• Shipping Time: 7-15 Business Days

The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

HOW CAN I GET MY TRACKING CODE?

Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries, though this is rare.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

 HOW DO I TRACK MY ORDER?

• For worldwide common tracking tool: www.17track.net

Why do I have to pay the standard shipping fee for my order?

Free standard shipping is applicable only to orders with a total value (after discount) over USD 69

under normal circumstances.The shipping cost of the return and exchange shall be borne by the buyer.

Still not getting your answers? Email us anytime at support@menweary.com You can even contact us on Facebook.